Returns & Exchanges

At AI Voices Directory, we stand behind the quality of our high-fidelity microphones and audio processing hardware. If you are not completely satisfied with your purchase, you may return or exchange your equipment within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and navigate to the order history section to select the items you wish to return and obtain a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Hardware

  Ensure all electronics, cables, and accessories are placed back in their original manufacturer packaging to prevent damage and qualify for a full refund.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location, ensuring the RMA number is clearly visible on the exterior.

• 4.
  Quality Inspection and Refund

  Once our technicians verify the hardware's condition, we will process your refund or ship your replacement unit within 5 to 7 business days.